We Measure Our Progress
One Successful Customer at a Time
We believe the purchase of a workspace.com subscription is the beginning of a relationship not the end of a sales cycle. We also believe that nothing builds a
stronger relationship than making sure that our customers successfully meet their goals. That's why we offer three free 1-hour classes via a web-meeting to all of our
customers to make sure they take full advantage of their new workspace. Below is a summary of the classes we offer.
1) Administration and Security
The first class shows administrators how to manage various security settings, including: workspace roles, project roles, adding and retiring team members,
building teams, and protecting data. Branding, dashboards and tool configuration is also covered.
2) Succeeding as a Project Team
In our second session we'll review how team members successfully interact in a workspace. Your entire team is encouraged to attend as we discuss the life cycle
of your data, connecting information via links, automated conversions, and transitioning data between team members.
3) Reporting and Data Analysis
In our third and final session we'll cover custom reporting. We'll show you how to build popular reports, including traceability, burndown, backlog, find vs. fix,
resource allocation, schedule variance, release notes, and more. We also address your own special reporting needs.
